Major outage EUDC
Incident Report for Asana
Resolved
This incident has been resolved.
Posted Jul 13, 2021 - 17:27 UTC
Identified
We believe we have identified the underlying cause and we are taking action to mitigate the incident.
Posted Jul 13, 2021 - 15:38 UTC
Investigating
We are currently investigating this issue.
Posted Jul 13, 2021 - 15:08 UTC
Update
The AWS issue has been mitigated, but we’re now investigating a significant performance regression impacting our EU Data Center.
Posted Jul 13, 2021 - 14:53 UTC
Identified
Root cause identified as an upstream AWS incident affecting only our EU cluster. We appreciate your understanding as we work on a fix.
Posted Jul 13, 2021 - 13:11 UTC
Investigating
We are currently experiencing some difficulties; as a result, Asana might not be available for some of our customers who are hosted in our EU Data Center. We are currently investigating this issue and hope to have it fixed as soon as possible. Our sincere apologies for the inconvenience; if you’re impacted by this issue, please keep an eye on this page for the latest updates.
Posted Jul 13, 2021 - 12:26 UTC
This incident affected: App.