Issue with changes to paid plans

Incident Report for Asana

Resolved

The issue with making changes to paid plans should now be resolved. Thank you for your patience, and once again our apologies for the inconvenience.

Posted Dec 06, 2021 - 17:42 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 06, 2021 - 17:20 UTC

Identified

Some customers may currently have trouble making changes to their paid plans — i.e. adding or removing seats. We believe we have found the cause of the issue and are working to resolve it as soon as possible. Our apologies for the inconvenience in the meantime.

Posted Dec 06, 2021 - 17:20 UTC